Marketplace Features That
You Need Most!
Get the most out of your marketplace with these essential features. This is
where you’ll find all the things you need!
Transform Your
eCommerce Strategy
Streamline Admin for Optimal Control and Supervision
Unified Admin
Dashboard
Gain instant insights with a dashboard that brings earnings, orders, and top-selling products into sharp focus. We have created a user-friendly dashboard that provides an overall view of the most necessary information about your marketplace that you need the most.
Effortless Team Expansion
Delegate effectively, expand your team, and allocate responsibilities within your marketplace by establishing designations. Personalize titles and grant specific permissions for effective management. There is no need to manage workloads alone; manage marketplaces efficiently.
Your Brand,
Your Domain
Establish a memorable online presence with a custom domain that amplifies your marketplace’s identity. Connect your custom domain to Dokan Cloud to expand your online presence and make your marketplace more discoverable.
Guided Setup
Journey
For a smooth start, begin effortlessly with user-friendly setup tutorials and comprehensive guides. Dokan Cloud simplifies marketplace navigation, offering simplicity and guidance. Stay ahead with our user-friendly interface and comprehensive tutorial guides for a rewarding journey.
Customizable Storefronts
Capture your brand’s essence with our drag-and-drop page builder; no coding is required. With our robust page builder, bring your brand to life with an eye-catching and engaging design on your marketplace storefront and pages.
Subscription Plan
Flexible subscription plans enable you to manage vendors effectively. To increase earnings, make policies, rules, prices, commission rates, and more customizable. It’s an exclusive feature that ensures marketplace success by providing personalized regulations.
Tax Management
Dokan Cloud eases tax management for marketplace owners. With our tax policies or TAX CSV import functions, you can effortlessly navigate tax complexities for different countries and regions. Streamline your tax processes with Dokan Cloud.
Vendor Management,
Redefined
Maximize your productivity by keeping all your
tasks in one convenient location.
Intuitive Vendor
Dashboard
We offer a user-friendly vendor dashboard for easy navigation through our multi-vendor marketplace. In real time, vendors can access vital information like earnings, order status, and most popular products, which allows them to optimize their sales strategy seamlessly.
Collaborative Team Features
Enable vendors to add and manage their teams, sharing the load for greater efficiency. We recognize that managing a store alone can be challenging. To divide responsibilities and enhance seller performance, vendors can assign and grant permissions to their staff as needed.
Engaging Product
Reviews
Customers’ ratings and reviews for vendor products
ensure transparency and authenticity. This motivates
vendors to excel, providing exceptional service and
outperforming competitors. Feedback is the key to
delivering a superior customer experience.
Global Reach,
Local Touch
Vendors can have multiple office facilities in various locations. This feature allows adding multiple locations to a vendor’s store. Customers can find more reliability when they see multiple locations in a vendor’s store.
Store Opening &
Closed Hour
Prominently display your store’s opening hours for customer convenience. Providing this valuable service ensures customers can contact you at their convenience, improving customer satisfaction and promoting a customer-centric approach that benefits your business.
Hassle Free Refund
A customer-centric refund policy builds trust and reliability, strengthening relationships. Our hassle-free system ensures stress-free returns, which can be managed easily from your order dashboard. A reliable and efficient process will lead to higher customer satisfaction.
Seller Verification
Ensure vendors’ authenticity by verifying their photo IDs easily. It ensures customer satisfaction and prevents fraud. All vendor documents are accessible for admin review after vendors complete the simple onboarding steps. Ensure marketplace confidence by verifying vendors.
Product Mastery
Seamless Product Management & Innovation
Easy Product
Import/Export
Vendors can easily export or import product data in .csv format. This feature facilitates quick backup and bulk uploads, streamlining product management for efficient marketplace operations. Save time and maximize productivity with this hassle-free process.
Product Category
& Brand
Admins can create limitless product categories and brands, perfectly aligned with the marketplace’s needs. Vendors freely display their unique offerings within designated categories and branded collections. This dynamic setup empowers admins to allocate resources, fostering vendor success.
Dynamic Product Variations
Utilize product variations to showcase multiple options for vendor products. Our attributes and variations facility enables vendors to add diverse options like colours, materials, sizes, and more. With ease, customise weight, price, and manage stock for seamless operations.
Digital Goods
Marketplace
Our marketplace goes beyond physical products. It offers customers the ability to buy and download digital goods easily. This wide range of products and customisable features enrich our marketplace, catering to a broader audience and improving the shopping experience.
Top Selling Products
Dokan Cloud’s vendor dashboard allows vendors to quickly identify their best-selling products and the number of units sold. This information enables vendors to make informed decisions and develop strategies for both their top-selling and underperforming products.
Category Based
Commission
By adjusting commission rates based on product categories, admins can tailor structures to the dynamics of each category. The results recognise the fact that different products generate different revenue and profit margins.
Upload Limit for
Products
Through our vendor subscription plans, administrators can set specific product upload limits for each vendor based on their subscription level. This ensures a fair and efficient management system aligned with their business requirements.
Order & Fulfilment
Efficient Order Processing for Maximum Satisfaction
Simplified Multicart Checkout
Enable customers to effortlessly browse and add products from multiple sellers to a single shopping cart, streamlining purchases. This convenient feature combines choices for an efficient and enjoyable shopping experience, contributing to customer satisfaction and loyalty.
Customizable Shipping Solutions
Customize shipping rules to align with your business model, from global fulfilment with Shippo to personalized delivery options. This flexibility ensures optimal shipping solutions tailored to your specific needs and preferences.
Process Order Requests
Consolidate orders for convenient vendor management. Easily sort orders by status, granting quick access to the complete list. Streamline order handling with effortless filtering and organisation, improving productivity and clarity with just a few clicks.
Custom Order Status
Vendors can easily update the order status after sorting the orders. This efficient process enables accurate tracking and allows vendors to update each step of the order as it progresses, ensuring a smooth and efficient order management system.
Marketing
& SEO
Amplify Your Marketplace Visibility
Branding
Own your brand’s identity with customizable elements like a custom domain, logo, and social profiles. This complete ownership empowers you to foster marketplace growth and success with authority and uniqueness, enhancing your brand presence.
Customized Coupon
Offer coupons to customers to give them discounts. Vendors can generate up to 100 codes or single code under a coupon title as per his need. Also vendor can set usage limits, assign them to categories or users, and control expiration dates for flexibility.
Customized Store
Logo & Banner
Vendors can upload their brand logo and store banner for personal branding. This gives them a personalized identity for each store, making it easier for customers to recognize and identify their favorite store based on their brand identity.
Marketplace SEO Setup
Improve your market presence with an effective technical SEO setup. Ensure competitiveness by optimizing your marketplace with features like meta titles, descriptions, social sharing, site verification, sitemaps, and advanced SEO options tailored to your needs.
Product SEO
The optimization of product listings is essential for the visibility, ranking, and sales of products on the marketplace. Each product includes SEO functionality that can be managed by both admins and vendors to enhance their search engine visibility.
Google Analytics
Make the most of Google Analytics 4 in eCommerce for data-driven insights and boosted conversions. Dokan Cloud integrates this feature to meticulously monitor user activities, empowering businesses to achieve peak growth through targeted actions.
Mailchimp
Get your marketplace marketing strategy off to a great start with an essential email setup. Take advantage of Mailchimp for precisely targeted campaigns, maximizing ROI. Keep customers informed in their inboxes to foster brand loyalty and drive sales.
Twilio
Integrate Twilio on the Dokan Cloud for lightning-fast SMS notifications. Stay updated on marketplace events with customized messages, ensuring admins never miss crucial updates. This feature facilitates effective management and timely decision-making, contributing to overall marketplace performance
Live Chat
Facilitate direct communication between customers and vendors with integrated live chat. Vendors engage in real-time on platforms like Facebook Messenger and WhatsApp, enhancing satisfaction and fostering stronger relationships for marketplace success.
Payment Flexibility
Streamlined Payments & Financial Control
Versatile Payment Options
With Dokan Cloud, you can experience unparalleled flexibility in payment systems. By integrating Stripe and PayPal, we ensure that you have a convenient, reliable payment process tailored to your location. You will enjoy hassle-free transactions and greater customer satisfaction.
Custom Payout
Schedule
Select your preferred payment schedule for faster payouts. Options include weekly, monthly, or bi-monthly. Admins can specify payment days for weekly and monthly schedules, ensuring flexible and efficient payout management. Enjoy fast and easy transactions with Dokan Cloud.
Manual & Automatic Payouts
Vendors can request payouts manually or automatically, both methods being simple for withdrawals. This flexibility ensures convenient access to funds, empowering vendors with efficient payout management options suited to their preferences.
Smooth Payment Option for Customer
As a store owner, prioritizing an easy and secure payment system is crucial for customer satisfaction. Connecting with Stripe and PayPal offers versatile payment options, ensuring customers feel confident and vendors succeed.
Boundless Shipping
Opportunity
Unlock the Boundless Shipping Potential to Fuel the Growth
Powerful Page Builder
Create stunning pages effortlessly with our powerful page builder tool
Why Choose Dokan
Cloud?
A Platform That Grows With You
No Additional Charges for Migration
Move from Dokan Plugin to Dokan Cloud seamlessly with Dokan Cloud Migrator without extra costs. Transfer your marketplace effortlessly without data loss. Let us handle everything for you, ensuring smooth operations and uninterrupted growth on our platform.
Dedicated Support
Count on our team for continuous support as your marketplace grows. We’re here to assist you every step of the way, ensuring your success and addressing any challenges that arise to help your marketplace thrive.
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