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Resource control for vendors is unavailable, which means vendors can utilize unlimited memory.

Dokan no ofrece compatibilidad con pasarelas de pago de criptomonedas integradas. Sin embargo, existe un complemento de terceros llamado “Pasarela de pago de Bitcoin/AltCoin de WooCommerce" que podría utilizarse con Dokan como método de pago no adaptable.

Dokan admite dos tipos de métodos de pago: uno adaptable y el otro no adaptable.

El Conexión de rayas Dokan, Expreso de la raya de Dokan, Mercado de Dokan PayPal, Dokan Mangopay, y Dokan Razorpay son pasarelas de pago adaptables. Esas pasarelas de pago vienen como módulos incorporados con el Dokan Pro complemento. A excepción del Mercado de Dokan PayPal, todas las pasarelas de pago adaptables están disponibles en Dokan Pro - Profesional Plan. El Mercado de Dokan PayPal está disponible en el Dokan Pro - Negocios plan.

Si se realiza un pedido utilizando un método de pago adaptable, las ganancias del proveedor y la comisión de administrador se transferirán automáticamente después de la realización.

Dokan Stripe Express, Dokan PayPal Marketplace, Dokan Mangopay y Dokan Razorpay tienen una función de desembolso que permite al administrador elegir si las ganancias se transferirán después de realizar un pedido o más tarde.

Por otro lado, a excepción de las pasarelas de pago adaptativas mencionadas anteriormente, todas las pasarelas de pago compatibles con WooCommerce funcionarán como un método de pago no adaptativo.

Después de realizar un pedido mediante una pasarela de pago no adaptable, el importe total del pedido se retendrá en la cuenta de administrador. Los vendedores pueden ver el valor de sus ganancias desde la Panel de control del vendedor > Retiro Pantalla. El administrador puede establecer un límite mínimo de retiro para enviar una solicitud de retiro. Cuando un proveedor alcanza ese límite, puede enviar una solicitud de retiro al administrador. Luego, el administrador debe transferir/enviar ese monto a la cuenta del proveedor respectivo según la solicitud y marcar la solicitud como aprobada para ajustar el valor de las ganancias del panel de proveedores.

Podrás establecer 3 tipos diferentes de comisiones, que son las siguientes: 

Porcentaje: Establecer un % de cada venta para los vendedores 
Tarifa plana: Establecer una cantidad fija ganada por venta
Combinado (Pro): Combine una tarifa fija con un porcentaje para obtener más control (solo Dokan Pro).

Todos los tipos de comisiones se pueden configurar de forma global, por proveedor, por categoría (Pro) y por producto (Pro). Puede encontrar más detalles En la documentación.

From Dokan Pro v3.2.4 onwards, Dokan introduced a new feature named Dokan Shipping Status that allows a vendor to create shipments and make changes based on the state of the shipment. This feature is also helpful for customers to track their orders. You can read more about the feature En la documentación.

Dokan Pro allows vendors to add External/Affiliate-type products, which will redirect customers to the Affiliate site. However, Dokan does not offer any affiliate functionalities at this moment. 

Dokan Pro - Business plan offers multiple ways for customers to chat directly with sellers. This includes Whatsapp Live Chat, along with options like Facebook Messenger, hablarjs, y Tawk a.

With the Dokan Vendor Staff Manager module, it is possible to allow vendors to add multiple staff members to their store, where each staff member gets separate user IDs. It is a helpful feature if the store has a vast number of products and orders, giving the vendor the ability to take on a staff to help monitor the store's activities.
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WooCommerce does not allow purchasing a subscription package without a registered account. So, when a subscription package is available on the registration page, at first, it creates an account for the user and then moves to the checkout page.

Recurring: The recurring subscriptions are renewed every month/year or upon a defined number of days. For this auto-renewal to work, the marketplace will need an adaptive payment method for the process to be active seamlessly. Right now, Stripe Connect and PayPal Marketplace offer auto-renewal options with its adaptive payment method.

Non-Recurring: The non-recurring subscription will not be auto-renewed every month or year. So, it will only charge once and needs to be manually done every time a payment needs to be made. Other than Stripe Connect or PayPal Marketplace, the rest of the payment gateways on Dokan are non-adaptive/manual.

Dokan's Vendor Staff Manager allows your vendors to create staff accounts and assign them specific permissions within your store. The feature is currently available only in Dokan Pro - Negocios y Empresa plans. More details can be found in this documentation.

WooCommerce does not allow purchasing a subscription package without a registered account. So, when a subscription plan is available on the registration form, it creates an account for the user before moving to the checkout page.

There are two types of subscriptions in Dokan.
Recurring: The recurring subscriptions are renewed every month/year or upon a defined number of days. The marketplace will need a supported payment gateway for the auto-renewal process to work seamlessly. Currently, Dokan Stripe Connect, Dokan Stripe Express, and Dokan PayPal Marketplace have support for auto-renewal.

Non-Recurring: The non-recurring subscription will not be auto-renewed every month or year. It is a one-time purchase plan. If an admin configures a limited time in a subscription, a vendor needs to repurchase the subscription plan to continue. This type of subscription plan can be purchased using any payment method.

No, using the Dokan Live Chat module itself does not incur any additional cost. However, the choice of chat provider within the module can affect the cost:
- Three providers - Facebook Messenger, Tawk.to, and WhatsApp - are free to use.
- TalkJS is the only one that requires an additional fee.

All modules are predefined with each package and can not be bought individually. However, two modules can be purchased separately for those who purchase any lower plan than the Dokan Pro - Business/Enterprise plan. The modules are the following:
Reserva Dokan WooCommerce
Subastas simples de Dokan

You can refer to our modules page to learn more about what modules are available under each plan.

Dokan does support multiple currencies through its payment gateways, especially with the Dokan PayPal Marketplace module as well as Stripe Express which offers payment with Google Pay and Apple Pay.

Sí, puedes actualizar del plan anual inicial a otros planes, como los paquetes Dokan Pro - Professional, Business y Enterprise Annual desde el Cuenta Dokan.co > Suscripción Pagina. Encuentra más detalles En la documentación.

Unfortunately, we do not offer a monthly subscription plan. Currently, we only offer yearly subscription plans.

Yes, we do! Choose our Lifetime subscriptions and enjoy continuous access, premium benefits, and lifetime updates with no recurring fees ever! Make a one-time investment and enjoy our services indefinitely. To find out more, please visit our pricing page or reach out to us via the Formulario de contacto.

If your theme has an issue with the Dokan plugin layout, like store pages or any frontend design problems, we will guide you and sort the issue within 1 hour. If you need help with the installation process, we can assist you in the installation process as well as configuring the plugin. We will check the basic permalink setup and page settings as well as some basic admin settings. We’ll need you to share your admin credentials and FTP details in our support channel, and we’ll have your Dokan up and running for you.

We do not provide Phone/Video Call support. For pre-sales inquiries, we encourage you to reach us via live chat, and for technical support, users can create a new topic on the WordPress.org forum. 

However, we provide technical assistance to our Dokan Pro customers through our ticketing system. 

No podrá utilizar ningún subdominio como URL de la tienda de su proveedor, pero el administrador puede personalizar la URL de la tienda desde el panel de administración. De manera predeterminada, la URL de la tienda se verá así: https://[yoursite].com/[store]/[vendorstore]. 

El “yoursite” se definirá según el nombre de dominio, mientras que usted puede establecer el nombre como “store” y el nombre del proveedor o el nombre de la tienda del proveedor se ingresarán automáticamente en la sección “vendorstore”.

Todos los precios que figuran para Dokan no incluyen impuestos. El importe de los impuestos se calcula automáticamente en función de su región a través de nuestra pasarela de pagos.

Discounts are only applicable to the first purchase. You will be charged the full amount of the subscription plan for each renewal.

Yes, Dokan provides a Software as a Service (SAAS) platform enabling the creation of multi-vendor websites without any coding expertise required. For further details, feel free to explore our website: https://dokan.co/cloud/ 

A renewed license is required if you want to continue using the premium features. Without renewal, you will lose access to all the premium features, updates, and support. Additionally, your outdated system may encounter problems.

You can cancel your subscription easily from your Dokan.co Account Dashboard. Navigate to Dokan.co Account > Subscriptions from here you can cancel your subscription.