An Illustration to Introducing Dokan Cloud Shop Beta

Introducing Dokan Cloud Shop Beta

Nizam Uddin

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23 min read

We have some exciting news!!! We are going to revolutionize the eCommerce industry forever.

My partner Traeq Hasan (Founder and CTO of weDevs) and I are excited to announce that on November 11, 2024, we’ve released the beta version of Dokan Shop!

You already know about the Dokan multivendor plugin, which is based on WordPress (and WooCommerce). In the past 10 years, it has helped thousands of entrepreneurs launch their marketplaces.

A few months back we launched a SaaS version of Dokan. Using Dokan Cloud you can launch a dynamic marketplace in only 30 minutes.

Now we are taking one step forward with the SaaS version. We’re introducing the 🏪 Dokan Shop.

But how did we get here? 🫵 It’s YOU!!!!!

At Dokan, we always prioritize our customers’ needs. You asked for dedicated eCommerce store solutions, and we’ve delivered.

Say hello to Dokan Cloud Shop– this powerful platform gives you all the essential tools and advanced features to launch and grow your dream eCommerce store. It eliminates your dependencies, hosting costs, and technical complexity.

There is no need to go through extensive settings and configurations. All you have to do is sign up, upload products, customize the design and you are ready!!!

Introducing Dokan Cloud Shop

This is an illustration to Dokan Cloud Shop

Dokan Shop is a cloud-based eCommerce platform that enables users to create an online shop and make money online.

This single-store solution is designed to handle complex features with ease. Users can think of starting an eCommerce store in the morning, and by the end of the day, they can go live with their store using Dokan.

That is how simple yet sophisticated the Dokan Cloud Shop version is!!!!

We’ve launched Dokan Cloud Shop to let entrepreneurs focus on selling to their customers while we handle the rest.

There are many advantages to switching or using the Dokan Shop version.

One significant benefit is scalability. The Dokan Cloud Shop will allow users to easily expand their operations as demand grows without worrying about infrastructure limitations.

This is the homepage screenshot of dokan cloud shop

The centralized dashboard system simplifies administrative tasks, enabling users to oversee multiple aspects of their store from a single screen.

With cloud infrastructure, Dokan Shop reduces server load and ensures consistent uptime even during peak traffic periods. Moreover, the cloud-based model offers cost efficiency by eliminating the need for expensive investments and reducing operational expenses.

In terms of performance, the platform delivers swift and responsive user experiences to ensure customer satisfaction and retention.

We also take great care of security. We implement strong measures to keep your sensitive information and transactions completely safe!

In summary, Dokan Shop is a fantastic choice if you’re looking for a scalable, efficient, and secure way to build your online store. Ready to take your eCommerce game to the next level?

Dokan Shop’s Amazing Features

My team has been working hard to create this amazing platform for you. We have appointed a separate development team to work only on the Dokan Shop. So far we have added all the necessary features needed to get started.

The Dokan team is also focused on developing new and exciting features to enhance your experience even further!

Initially, we have added these features-

  1. Extensive Dashboard and Report Filtering
  2. Exclusive Page Builder with Ready Template
  3. User-friendly Product Management
  4. Easy Shipping and Tax Management
  5. Live Chat Integration for Better Communication
  6. Email Integration with MailChimp
  7. SMS Integration with Twilio
  8. Insightful Store Analytics
  9. Payment Integration for Smooth Transaction
  10. Easy Coupon Management System
  11. Seamless GA4 Integration for Advanced Analytics
  12. Built-in SEO Tools to Boost Your Search Rankings
  13. Quick Assistance with Support PIN

1. Extensive Dashboard and Report Filtering

Online store owners need a clear understanding of their store’s performance. That’s why a detailed dashboard with essential filters is important for generating accurate reports.

With the comprehensive Dokan Shop dashboard, store owners will get valuable insights into their performance. They can easily monitor earnings and track key metrics like customer numbers, orders, products sold, and refunds.

The dashboard includes a graph that provides a quick overview of the store’s performance and valuable insights at a glance.

A dedicated report section allows owners to filter data for daily, monthly, or yearly analysis. This feature enables them to dive deeper into trends and patterns.

2. Exclusive Page Builder

This is the most amazing feature of the Dokan Shop. Yes, it has a page builder. This novelty feature is only available on Dokan.

I have seen the struggle online store owners face while designing their stores. That is why our team decided to bring in a page builder to help them design the storefront easily.

You can use that page builder to customize your online store. If you have any experience using Elementor or any other page builder, then it would be easy for you to use the page builder as it is made with the same design.

This is a screenshot of available themes in Dokan cloud

There are many amazing widgets and features to design your eCommerce store the way you like.

Here are some amazing features of the page builder-

  • Easy drag and drop builder
  • 20+ widgets to customize the store as you wish
  • Separate widgets specially to design eCommerce store
  • Custom CSS
  • Advanced styling options
  • Collection of amazing presets and more.

Also, there are two themes available for you to activate and customize your site’s look. However, you don’t need to customize the themes as they are already on par with the design trends. Still, you can use the page builder to satisfy your design needs.

We will add more themes in the future.

3. User-friendly Product Management

Uploading and managing products is one of the most difficult tasks in any eCommerce platform. We tried to make that process very easy.

Dokan Shop supports both physical and digital products. This gives you the flexibility to offer a wide range of items in your shop. You can create and upload products, providing all the necessary information to accurately showcase them.

For enhanced visibility and search engine optimization (SEO), there’s a dedicated section specifically designed for product SEO. This feature empowers store owners to optimize product listings with relevant keywords, descriptions, and meta tags

This is a screenshot of the Dokan Product Section

4. Easy Shipping and Tax Management

Among the features offered by Dokan Cloud Shop, managing shipping and tax settings stands out as crucial yet potentially complex. As these are the two most sensitive and complex features, my team has taken extra care to make sure these two features become effortless.

For shipping management, you can create shipping profiles according to your specific needs. You can define various conditions and parameters to apply to shipping, ensuring accurate and efficient fulfillment processes.

This flexibility allows you to accommodate diverse shipping requirements and preferences.

This is a screenshot of the Dokan Cloud Shipping settings

Configuring taxes is simplified with the Dokan Cloud Shop. Admins can easily create tax rules based on country and state, streamlining compliance with regional tax regulations.

Dokan Cloud offers comprehensive tax options, including compound tax, zip tax, shipping tax, and digital product tax, providing you with the flexibility to implement tax policies that align with your business needs and regulatory requirements.

Dokan Cloud Shop offers simple tools for managing shipping and tax settings. This makes it easy to navigate complexities and ensures smooth operations and compliance in the eCommerce ecosystem.

5. Live Chat Integration for Better Communication

The importance of live chat for any online business is huge. More than 60% of customers are more likely to return to a website that offers live chat. So, having a live chat feature is crucial.

Dokan Shop seamlessly integrates with popular communication platforms like WhatsApp. This makes it easier for you to engage effectively with your customers.

You can communicate easily with your customer base, which increases personalized interactions and helps build stronger relationships.

By integrating WhatsApp within the Dokan Shop, you can address customer inquiries, provide support, and offer assistance in real-time.

This direct and immediate communication channel enables retailers to offer a more responsive and tailored shopping experience, thereby increasing customer satisfaction and loyalty.

This is a screenshot of live chat settings

These integrations enable you to use the power of social media and messaging platforms to promote your products and services. This drives traffic and sales to their storefronts within the Dokan Shop.

6. Email Integration with MailChimp

Sending emails to your customers is an important process for an online store.

Dokan Shop offers seamless integration with Mailchimp, a leading email marketing software, to streamline communication with customers regarding order confirmations and successful signups. This integration enables you to leverage Mailchimp’s email automation and marketing tools to deliver timely and personalized messages to customers.

With this integration store owners can automate the process of sending order confirmation emails. You can use Mailchimp to send welcome emails to new signups, fostering a positive first impression and encouraging further engagement with the marketplace.

This is a screenshot of mailchimp settings

Overall, the integration with Mailchimp empowers store owners within the Dokan Shop to leverage email marketing effectively.

7. SMS Integration with Twilio

SMS is considered a more personal form of communication as you can reach customers who don’t even own a smartphone.

So, in addition to its integration with Mailchimp for email communication, Dokan Shop also offers seamless integration with Twilio. It is a renowned SMS platform to connect with customers more directly and personally.

With Twilio integration, send important updates, order confirmations, delivery notifications, and promotional offers directly to customers’ mobile phones.

This direct communication channel allows for timely and effective communication. It ensures that customers stay informed and engaged throughout their shopping experience.

This is a screenshot of Dokan SMS settings

This level of personalization can significantly enhance customer satisfaction and loyalty, ultimately driving repeat purchases and fostering long-term relationships.

8. Insightful Store Analytics

Understanding customer behavior is crucial for optimizing the performance of an online store. You need to know how your customers are behaving with the website to make informed decisions.

Dokan Shop offers seamless integration with Google Analytics 4, a powerful analytics platform, to provide valuable insights into customer interactions with the website.

With this integration, track various metrics and key performance indicators (KPIs) related to customer behavior, such as page views, session duration, bounce rates, and conversion rates.

this is a screenshot of Google Analytics

These insights give you a deeper understanding of how customers navigate your website, interact with products, and complete transactions. So, you can optimize your website and marketing strategies to better meet the needs and preferences of the target audience.

9. Payment Integration for Smooth Transaction

If the customers don’t see a trusted payment service, they can immediately abandon the cart. I have seen many online stores struggle with increasing abandoned cart rates due to not having reliable payment gateways.

Dokan Shop has multiple payment methods, including PayPal, Stripe, and cash on delivery. This diverse array of payment options ensures convenience and flexibility for customers.

Customers can securely complete transactions using PayPal or Stripe, two widely trusted and widely used payment gateways.

These platforms offer robust security measures and seamless integration. You, therefore can provide a smooth and hassle-free checkout experience for users.

This is a screenshot of the Dokan Cloud Payment Settings

For those who prefer to pay upon delivery, Dokan Shop also supports cash on delivery. It enables customers to finalize their purchases and pay in person when their orders are delivered.

10. Easy Coupon Management

With years of experience in the eCommerce industry, we understand that discounts and special offers are key to driving sales. It encourages customers to try new products and bring them back for repeat purchases. After all, everyone loves a great deal!

That’s why easy coupon management is a must-have for any online store, and Dokan makes it simple and efficient.

With Dokan, managing your store’s discounts is quick and hassle-free. Here’s what you can do:

  • Apply Coupons to Specific Products or Categories: Want to offer a discount on just one product or an entire category? It’s easy with Dokan—you can create coupons for any product, category, or even your entire store.
  • Track Coupon Usage: See exactly how many customers have used your coupons, so you can track performance and tweak your offers for even better results.
  • Create Custom Coupons: Offer a percentage or fixed discount, or even free shipping, depending on your promotion goals.
  • Set Usage Limits: Control how many times a coupon can be used to avoid overuse and ensure the promotion stays effective.
  • Set Expiry Dates: Create urgency by setting a time limit for when the coupon expires, encouraging customers to act quickly.

The coupon management feature makes Dokan Cloud Shop more powerful and flexible. It allows you to easily create and manage discounts, target specific products or categories, and track customer usage.

11. Seamless GA4 Integration for Advanced Analytics

At Dokan Cloud Shop, we understand that data is key to growing your online business. That’s why we’ve integrated Google Analytics 4 (GA4) directly into the platform.

Why is this important? Because GA4 provides you with deeper, more accurate insights into customer behavior.

You can track important stuff like how people are finding your products, how they’re engaging with them, and how many are actually buying. With real-time tracking and cool predictive insights, you can make smarter, data-driven decisions that help you grow faster.

No need to mess around with complicated setups—GA4 is built right in, so you can start tracking and optimizing your business instantly.

12. Built-in SEO Tools to Boost Your Search Rankings

Without proper SEO, even the best products can go unnoticed. That’s why we’ve integrated robust SEO tools directly into Dokan Cloud Shop

We’ve made it easy for you to boost your store’s visibility. You don’t need any extra plugins or complicated setups. Just use our simple, built-in SEO features to help your store rank higher on Google and other search engines.

This is a screenshot of SEO Settings

The result? More organic traffic, more eyes on your products, and ultimately, more sales. It’s that simple.

More people finding your store = more organic traffic = more sales.

We’ve taken the guesswork out of SEO—no extra plugins or confusing steps are required. Just use our built-in features to help your store rank higher on Google and other search engines. From tweaking product titles to adding meta descriptions, you can do everything inside the Dokan Cloud Shop.

From product-specific SEO (like meta descriptions and keywords) to social sharing options, site verification, and sitemaps—everything is covered. You can even dive into advanced SEO options for more customization, making it easy to tweak settings to match your unique needs.

13. Support Pin to Provide Help Securely

At Dokan Cloud Shop, we care about your security and privacy. That’s why we’ve introduced the Support PIN feature.

Instead of sharing your sensitive login details like your ID and password, you can generate a unique Support PIN from your dashboard. This pin allows us to access your store securely and assist you with any issues or requests you may have.

This is a screenshot of support pin

Simply share the Support Pin with us, and we’ll help you out. It’s fast, safe, and keeps your information secure.

How to Test Dokan Shop Beta Version & Earn Reward

If you want to test out the Dokan Shop beta version, then all you have to do is go to this link. If you already have an account, then just enter your credentials. If you don’t have an account, then sign up with the necessary details.

Then you will see this dashboard-

A screenshot to Dokan Shop dashboard

Now click on the Create New Site button and choose the Dokan Shop option-

An screenshot to setup Dokan shop

Start testing the Dokan Shop beta version!!!

Note: The beta testers will earn rewards!!! So don’t wait and start testing!!!!

Dokan Shop Upcoming Features

The Dokan Shop is still and will be a work in progress. We will gradually add new features to help users.

We already have some features in the roadmap like-

  • Store Template Customizer
  • Product Recommendations
  • Report Abuse for Customers
  • Omnichannel Support for Etsy Integration
  • Team Management
  • And many more.

Learn More About Dokan Cloud Roadmap and Submit Feature Suggestions.

Create Your Dream Store Today!!

Developing the Dokan Cloud Shop has been quite a ride. All the teams, including the Developers, QA, Marketing, and even HR and Admin, have contributed and done their part in bringing this amazing product to life.

This is just the start and I know there is still a long way to go……

But our Dokan team is determined to bring the best version of this software to you and make your journey as a business owner worth remembering.

We aim to provide online business owners with a platform they can use to launch their dream eCommerce store.

As a beta tester, you’ll get a special discount code for the official launch of the Dokan Cloud Shop.

If you don’t want to take the hassle of configuration, plugin installation, etc., you can choose the Dokan Cloud version.

Have you already tried the Dokan Cloud shop or are you planning to do? Share any queries or experiences with us in the comment section below.

My team is always ready to assist you and make your eCommerce journey easier.

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