Increase Delivery Accuracy with the Best Delivery Driver App for Marketplace

Managing deliveries is complicated. Because from assigning drivers to tracking orders, every step requires attention and effort. Without the right tools, this process can become time-consuming and inefficient.

The good news is today we have come up with a solution that can handle your deliveries with ease.

Meet the Dokan Delivery Driver App. It is designed to simplify delivery management for marketplace owners. Vendors, admins, drivers, and customers can stay connected at every stage of the delivery process.

If you are wondering how to use the Dokan Delivery Driver App, no worries. In this tutorial, we are going to guide you through the ways to enhance delivery efficiency with the best delivery driver app for the marketplace!

Benefits of Having a Delivery Driver App for Your Marketplace 

A delivery driver app can transform how your marketplace handles deliveries. It makes logistics simple and efficient. Vendors can assign orders easily, and drivers can manage their tasks without confusion.

Let’s find out a few crucial reasons why you should use a delivery driver app for your multivendor marketplace:

• Easy Order Management: With a dedicated app, managing orders becomes seamless. Vendors and drivers can view real-time updates, assign deliveries, and track their progress, reducing confusion and delays.
• Real-Time Tracking: A delivery driver app allows customers, vendors, and administrators to track orders in real-time. This transparency enhances trust and helps everyone stay informed about the delivery status.
• Increased Delivery Efficiency: The app optimizes delivery routes and assigns tasks based on availability and proximity. This reduces delivery times, saves fuel costs, and ensures timely service.
• Improved Customer Satisfaction: When customers receive their orders on time and can track deliveries, it boosts their overall shopping experience. A satisfied customer is more likely to return and recommend your marketplace.
• Better Communication: The app facilitates instant communication between drivers, vendors, and customers. This ensures that issues can be resolved quickly, and everyone stays informed throughout the delivery process.

Now if you are convinced that you really need a delivery driver app for your marketplace, let us introduce you to the best delivery driver app for the marketplace.

Say Hello!! to the Best Delivery Driver App for Marketplace 

Managing deliveries can be a challenge for any marketplace. The Dokan Delivery Driver App simplifies this process with smart and advanced features. It improves delivery efficiency for vendors, drivers, and customers seamlessly.

The app keeps everyone connected through 4-way synced communication. Admins, vendors, drivers, and customers can stay updated without any confusion.

Real-time updates on driver locations and delivery statuses ensure transparency throughout the process. Customers can track their orders accurately, and vendors can monitor each delivery with ease.

It eliminates the need for third-party delivery services, helping marketplaces save on commissions while keeping full control over logistics.

The app is user-friendly and works seamlessly with WooCommerce, Dokan, and Google Maps. Setting it up is easy, and it provides all the tools needed to manage deliveries efficiently. For admins, vendors, and drivers, this app offers a hassle-free way to handle all delivery-related tasks.

How to Configure and Use the Dokan Delivery Driver App

The Dokan Delivery Driver App is easy to configure and use. Follow the below steps to get your job done!

In order to use the delivery driver plugin, you need to install the,

• WooCommerce plugin
• Dokan Lite plugin(for multivendor experience)
• Dokan Pro version(for advanced features)
• The Delivery Driver app

For the Delivery Driver App, you need to provide,

• Google Map API Key
• Pusher Notifications Integrations credentials (Onesignal/pusher beams)

Step 01: Install and Activate the Plugin

After purchasing the Dokan Delivery Driver App, you’ll get it in your weDevs account. Download the file from there and upload it to your website.

• To upload this plugin, go to your WordPress dashboard -> Plugins -> Add New Plugin -> Upload Plugin.
• Then upload the file from your storage and click the “Install Now” button to install the plugin.
• Finally, activate the plugin to use it on your site.

• Now go to the Driver -> License and insert the license key to activate the license.

Step 02: Configure the Dokan Driver App as an Admin

To use the plugin, you have to configure it first. Let us guide you on how you can configure the plugin:

• Navigate to Driver –> Settings –> General, there you will find the basic settings of your plugin.

• Admin Contact Information: Here you need to put the admin mobile number in case the vendor to driver wants to get in touch with you.
• Admin Store Information: You need to add the location of your store to determine your delivery area and where you want to deliver. You need to add,
  • Latitude
  • Longitude
  • Distance Radius
  • Distance Unit (you can choose from Kilometres, Feet, Mile, and Metre)

You can follow Google Maps doc to know how to find your location.

• Delivery Charge Configuration: Determine the per-order delivery charge for delivery drivers.
• Driver Assignment Information: You can assign the delivery drivers for,
  • All Vendors: Here the delivery driver assignment will be automatic. Whenever there is an order placed, based on the distance, the drivers will be assigned automatically. However, vendors and admins can still assign a driver manually for every order.
  • Vendors from Selected Areas: This option will allow you to select drivers based on the vendor’s distance.
  • Selected Vendors: You can select a particular driver for a particular store. You don’t have to worry about the distance or anything else. The driver will only receive notifications from your selected vendors.
  • Driver Authentication: You need to write the Authentication Secret key, the Authentication token time, and also the Password reset time.

To configure the Withdrawal, WebSocket, and Push Notification, you can check our step-by-step tutorial to get your job done.

Step 03: Add a Driver Manually as an Admin

As an admin, you can easily add a driver from the backend. Follow the below procedures to add a driver from the backend as an admin:

• Navigate to your WordPress dashboard -> Driver -> Drivers, and click on the “Add New Driver” option.

• You will get a pop-up where you need to add the driver details,

• This is the driver list that you have just added.

Step 04: Assign a Driver for an Order

Whenever there is an order placed, based on the distance, the drivers will be assigned automatically. However, you can set the distance radius manually.

• To do that, go to your WordPress dashboard -> Driver -> Settings -> General, and scroll down a bit to get this section.
• Here you need to choose the “All Vendors” option from the drop-down menu.
• Then set the Distance Radius and Distance Unit.

Step 05: Assign Drivers for Vendors from Selected Area

The Dokan Delivery Driver App helps you assign drivers based on specific areas. This feature makes delivery management easier and more organized.

When an order is ready, the app looks for drivers near the vendor’s location. If automated assignment is active, the system automatically selects the closest available driver. However, you can also choose a driver manually from a list of approved and verified drivers.

Let’s find out how you can do that!

• Go to your WordPress dashboard -> Driver -> Settings -> General, and scroll down a bit to get this section.
• Choose “Vendors from Selected are” from the Driver Assignment drop-down menu.
• Then set the Distance Radius and Distance Unit.

• Now go to Driver -> Drivers and choose a driver. Click on the driver name and scroll down a bit. There you’ll find the option “Assign Store“.
• Click on it and a new interface will pop up.

• In this screen, you can search by address based on your Search Settings Distance Radius. (only the address based on your search settings distance radius will appear).
• The address you will type, the vendor store will appear according to the distance. If you write Railroad street and set the search distance radius at 10 km, then vendors in the 10 km area of railroad street will appear.

• You can select the vendor stores to assign them to the delivery driver. Here’s how it will look.

Step 06: Assign a Driver to a Delivery Request as an Admin

You as an admin can assign a driver to a delivery request manually. So when an order is placed and the delivery request is created, you will find the delivery request in the Driver –> Delivery menu.

To assign a new driver to a delivery request that is not assigned, click on the Assign Driver button. Then you can select or search using the name, email address. or the Username of the driver to assign a driver.

Even if a driver has accepted the order request, the admin has the power to manually unassign and assign another driver. Admin can see the delivery information along with the delivery timeline.

We have a step-by-step documentation on setting up the Dokan Delivery Driver App and using it to enhance the delivery efficiency for your online business. If you need more information, guidance, or help to use this plugin, feel free to check our documentation.

Elevate Marketplace Delivery Efficiency with the Dokan Delivery Driver App

The Dokan Delivery Driver App is a complete solution for marketplaces looking to streamline their delivery process. It offers tools to manage drivers, assign deliveries, and track orders in real time.

This app makes deliveries faster, more efficient, and easier to manage for admins, vendors, drivers, and customers.

You can automate tasks like driver assignments and live tracking to reduce manual effort and eliminate the need for third-party delivery services. The app also ensures that every delivery is managed smoothly to create a better experience for everyone involved.

If you want to take control of your marketplace’s delivery operations, the Dokan Delivery Driver App is the perfect tool to make it happen.

Want to translate the Dokan plugin? Check out our blog post on translating Dokan plugin to translate it with ease!

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