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Dokan Live Chat

Customer Service is
Always Lit

Earn greater customer satisfaction & increase sales by resolving customers’ issues faster. Use the Dokan Live Chat module to allow vendors to give quick real-time support through Facebook Messenger, WhatsApp, Talk.Js or platforms.



WooCommerce, Dokan Pro, Facebook Page, WhatsApp number, Talk.Js Premium Account or Free Account.


Available in:

live chat
faster discovery
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Faster Discovery & Solution for Customers’ Pain Points

eCommerce businesses are difficult to run without a robust & smooth customer support service. Dokan Live Chat ensures real-time customer service by providing Live Chat option to every vendor of your marketplace

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Increase Authenticity, Ease, & Transparency of Marketplace

The live chat option makes your marketplace more reliable among the users. Both buyers and sellers feel a sense of credibility, trust, and authenticity which leads to lifelong relationships.

increase authenticity
reach more users directly and privately
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Reach More Users Directly and Privately

Have an instant medium to connect with customers. With Dokan Live Chat, make real-time conversation between vendor & customer dynamic, interactive & easy to follow through.

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Use The Most Convenient Facebook Messenger

Dokan Live Chat works seamlessly with the most used platform – Facebook Messenger. So, vendors can just connect their FB pages, and continue real-time messaging from anywhere.

use the most convenient facebook messenger
you can also use talkjs
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You Can Also Use Talk.Js

If you have a Talk.JS Premium Account, you can also use this popular service as the Live Chat provider in Dokan. When Vendors activate the ‘Enable Live Chat’ checkbox, the chat option will appear on their store page and product page.


Additional Modules You Will Be Getting

Check out these awesome modules that you will get with our Business Package

Help Vendors appoint unlimited staff to manage their stores.

Let your Vendors and customers chat with the Live Chat module.

Let Vendors Export / Import products right from the frontend.

Allow Vendors to make their products unavailable temporarily.

Allow the Visitors and Customers to inquire about products.

Add the ability for customers to post Reviews for your Vendors.

Create highly customized subscription packs and charge vendors as you like.

Provide Vendors with a ticket-based support system.

Famous for its low fees, use Stripe to all handle all your payments.

Allow Vendors to sell another Vendor’s product.

Get Started with

We are here to provide you with the right tools, but it is You who
must believe in your ability and start.