Dokan acquires StoreGrowth, bringing next-level growth solutions for your WooCommerce Store!

Report Abuse

Maintain A Reliable Marketplace Where Customers Are Prioritized

Customers can report fraudulent products to maintain a reliable and honest marketplace, where vendors are not able to take advantage of customers or engage in wrongdoings.

Requirements:

WooCommerce, Dokan Pro

Available in:

Customers Can Report
To Admin In Just A Click

Customers can directly send Abuse reports from the product page with one click. A pop up window with possible reasons will come up, along with the option for customers to send details of how the product was faulty.

All Reports Stored
in One Place

Admin can find all the reports under “Abuse Reports” on their backend dashboard. The reports can be filtered by multiple variables like vendor name, product, reasons and more.

Check for Authenticity Of
Customer Reports

Reduce spam Abuse Reports by allowing only logged in customers to file reports instead of the public. However, the admin can make the form public but ensure reliability by making name, email, and description of faulty product fields mandatory.