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Report Abuse

Maintain A Reliable Marketplace Where Customers Are Prioritized

Customers can report fraudulent products to maintain a reliable and honest marketplace, where vendors are not able to take advantage of customers or engage in wrongdoings.

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Requirements:

WooCommerce, Dokan Pro

report abuse
customer can report
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Customers Can Report
To Admin In Just A Click

Customers can directly send Abuse reports from the product page with one click. A pop up window with possible reasons will come up, along with the option for customers to send details of how the product was faulty.

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All Reports Stored
in One Place

Admin can find all the reports under “Abuse Reports” on their backend dashboard. The reports can be filtered by multiple variables like vendor name, product, reasons and more.

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authenticity
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Check for Authenticity Of
Customer Reports

Reduce spam Abuse Reports by allowing only logged in customers to file reports instead of the public. However, the admin can make the form public but ensure reliability by making name, email, and description of faulty product fields mandatory.

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Additional Modules You Will Be Getting

Check out these awesome modules that you will get with our Business Package

Help Vendors appoint unlimited staff to manage their stores.

Let your Vendors and customers chat with the Live Chat module.

Let Vendors Export / Import products right from the frontend.

Allow Vendors to make their products unavailable temporarily.

Allow the Visitors and Customers to inquire about products.

Add the ability for customers to post Reviews for your Vendors.

Create highly customized subscription packs and charge vendors as you like.

Provide Vendors with a ticket-based support system.

Famous for its low fees, use Stripe to all handle all your payments.

Allow Vendors to sell another Vendor’s product.

Get Started with
Dokan

We are here to provide you with the right tools, but it is You who
must believe in your ability and start.