If you want to sell online then either sell from an online store or via a multivendor marketplace. eCommerce stores contain products from one seller/vendor whereas, customers can expect a variety of products from different sellers on a multivendor marketplace platform.
Managing a multivendor marketplace is a complex task as you need to manage both vendors and customers. However, if you are using WordPress, then creating and managing a marketplace is easy. You will find plugins like Dokan Multivendor and YITH to help you create the perfect marketplace platform.
It is estimated that multivendor marketplace size would likely reach $8.1 trillion by 2026, which is an increase of 56%.Statista
Choosing the right marketplace plugin can be tough as both of them have great functions and features. That is why in this write-up, we are going to create a detailed comparison post on Dokan vs YITH.
We will compare their features, pricing, support, and other aspects to give you a clear picture of which platform to choose while creating your dream marketplace.
Let’s grab a cup of joe and get started-
Dokan vs YITH: Short Overview
Before digging into Dokan Multivendor and YITH, let’s get to know them and learn about both products.
What is Dokan Multivendor?
Dokan multivendor is a WooCommerce powered multivendor marketplace plugin that enables users to turn their WordPress eCommerce store into a multivendor marketplace platform. The plugin has 40+ modules, 45+ features that can be used to create and manage a marketplace easily.
Starting as a WordPress theme, Dokan converted into a full-fledged multivendor marketplace plugin back in 2014. To this day, the plugin has 60,000+ active installations, more than any other WordPress multivendor plugins, 4.6/5 ratings on WordPress.org, 577 5-star reviews, and has been translated into 15 languages.
What is YITH?
YITH is a WordPress plugin that will help you turn your eCommerce store into a multivendor marrketplace. The plugin has 32+ WooCommerce modules and numerous features to get you started with your marketplace.
The plugin doesn’t have any free version, so you can use the premium version to create your marketplace. The plugin launched back in 2012 and became one of the prominent names in the multivendor marketplace space. The plugin currently has a rating of 4.4/5 and 65 5-star reviews.
Dokan vs YITH: Key Features, Similarities & Differences
Now that we know the basic things about Dokan Multivendor and YITH, let’s get to the most important part of the blog, the comparison.
We will break down the comparison into 10 parts including-
- Ease of Use & Dashboard
- Themes, Customization, and Mobile Responsiveness
- Vendor Management & Onboarding
- Modules & Extensions
- Payment Gateways & Vendor Withdraw Systems
- Frontend Order & Product Management
- Delivery and Shipping
- Customer Support, Documentation and Community
- Security, Backup & Performance
Let’s get started-
1. Ease of Use & Dashboard
Running a marketplace is already a complicated task, on top of that if you need to worry about figuring out the plugin as well, then you are in real trouble.
Let’s see how easy it is to use both Dokan and YITH in this Dokan vs YITH comparison blog.
Dokan multivendor is very easy to use. The plugin is easy to install, you can download the plugin from WordPress.org or directly install the plugin from the WordPress dashboard. Moreover, the setup wizard is very user-friendly and you will find tooltips in every section to guide you through the process.
Also, the admin dashboard is very organized and the design of the dashboard is very eye-soothing.
Also, there is a live search feature in the dashboard that will help you find the setting you are looking for with ease.
The YITH has a cool and simple dashboard both for admin and vendors. Both the admin and vendors’ dashboard is the backend of WordPress. However, the vendor has much fewer options than the admin as the vendor doesn’t have access to plugins and other WordPress menu options.
The admin dashboard is well organized and all the necessary settings are in the right place. The dashboard contains the commission, total commission, pending commission, paid commission, total net earnings from vendors, number of orders, etc.
2. Themes, Customization, and Mobile Responsiveness
To give the marketplace a professional look, the platform you are using must have themes and customization options to help you do that.
Let’s see the Dokan multivendor and YITH’s themes and customization options.
Dokan multivendor is compatible with all WooCommerce themes. That means you can use any WooCommerce to create your marketplace. Dokan multivendor also has its themes like Otel and Dokani, that help give the marketplace a professional look.
You will find a list of third-party premium themes that are compatible with Dokan multivendor on the site.
These themes are highly customizable and you can easily tweak the design to make it look the way you want.
And yes, Dokan multivendor is mobile responsive.
YITH has a WooCommerce theme named Proteo. This is a free theme that is Gutenberg-friendly and has a modern, sleek style. Proteo is suitable for selling each kind of product. The themes is built for speed and fully optimized for performance. The theme loads in 2 seconds.
You can customize the theme through several options available in the frontend WordPress Customizer.
3. Vendor Management & Onboarding
As a multivendor marketplace, we can’t stress enough how important it is to manage the vendors. Along with customers, they are the heart and soul of the marketplace.
Dokan Multivendor has an excellent vendor management system, complete with a user-friendly vendor registration form for individuals to easily become vendors within the marketplace. This built-in form simplifies the onboarding process, requiring users to input the necessary information during the signup. Additionally, the system offers flexibility, enabling administrators to customize and adjust the fields of the registration form.
When a user applies to be a vendor, they will get a vendor setup wizard, where they need to upload all the information related to their store. Then the admin will go through the information and decide whether to approve the user as a vendor.
Vendors will get a dashboard that they can use to manage their stores. The dashboard is user-friendly and all the necessary settings are present there.
YITH has a smooth vendor management and onboarding process. You can create a custom vendor registration form for vendors to sign up. Also, you can approve or reject vendors’ applications.
Moreover, you can manually add vendors from the WordPress dashboard and manage the vendor’s permission like limiting the number of products, product editing, store options, order options, etc.
4. Modules & Extensions
In order to add advanced functionalities to your marketplace, you need to add modules and extensions. Dokan Multivendor and YITH both have an extensive list of modules and extensions.
Dokan multivendor has 40+ modules. This is a big number and it covers all the advanced functionalities you need to add to your marketplace.
With these modules, you can add functionalities like
- Table Rate Shipping
- Payment Gateways
- Vendor Analytics
- Delivery Time
- Seller Badges
- Request for Quotation
- Product Advertising
- Min/Max order
- Geolocation and more.
But you need to buy the premium version in order to enable these modules on your marketplace.
YITH has several modules that will help you add advanced features to your marketplace. With these modules, you can have functionalities like-
- Live search
- Bulk product editing
- Payment integrations
- Badge management
- Catalog mode
- Custom order status
- Coupon email system
- Product add-ons and more.
Most of these modules are premium add-ons.
5. Payment Gateways & Vendor Withdraw Systems
To accept payments from all over the world, and to also pay the vendors their due, you need to have payment integrations with your marketplace platform.
Other than having compatibility with all the WooCommerce-supported payment gateways, Dokan Multivendor also has integrations with a few other popular payment gateways. You will find integrations with PayPal, Stripe, Wirecard, Stripe Express, Razorpay, and Mangopay.
These payment gateways are specially configured to manage the complex transaction process of a marketplace. For example, if a customer buys from two different vendors, the payment gateways must split the payments correctly so that the admin gets his commission and the vendors get their money.
YITH payment gateways provide a comprehensive solution for accepting payments from customers worldwide. Their extensive collection of integrations seamlessly blends into your WooCommerce store, offering a streamlined payment experience for your clientele.
Here’s a closer look at some of YITH’s most popular payment gateways:
- YITH WooCommerce PayPal Express Checkout
- YITH WooCommerce Stripe
- YITH WooCommerce Authorize.net Payment Gateway
- YITH PayPal Braintree for WooCommerce
- YITH WooCommerce Mollie Payment Gateway
6. Frontend Order & Product Management
A marketplace needs to have a good product and order management system. Fortunately both Dokan multivendor and YITH have excellent order and product management systems.
Dokan Multivendor offers an extensive front-end order management system tailored for vendors. Within their dedicated vendor dashboard, vendors gain access to a comprehensive overview of all their orders, including pertinent details and current status.
This system empowers vendors to take swift actions, such as diving into order specifics, marking orders as complete, or placing them on hold, providing a seamless and efficient way to manage their transactions.
In the detailed view of an order, vendors can see all of the important information, including the customer’s name, address, phone number, email address, and the products that they ordered.
Dokan Multivendor also provides a front-end product management system for vendors. Vendors can add, edit, and delete products from their vendor dashboard. They can also manage their product categories, tags, and attributes.
YITH offers a suite of plugins designed to streamline product and order management for WooCommerce stores. These plugins provide a range of features to help you manage your products, orders, and inventory more efficiently, saving you time and money.
YITH WooCommerce Product Management is a comprehensive plugin that provides a variety of features to help you manage your products, including:
- Bulk product editing
- Product variations
- Product images and galleries
- Product downloads
- Product reviews.
YITH WooCommerce Order Management is another powerful plugin that provides a variety of features to help you manage your orders, including:
- Order tracking
- Order refunds
- Order notes
- Order reports.
7. Delivery and Shipping
Whether it is an eCommerce store or a multivendor marketplace, delivery and shipping is an essential part. Dokan Multivendor and YITH both offer extensive delivery and shipping features.
Dokan supports WooCoomerce shipping features. Other than that, it also has a Zone Wise Shipping feature. Vendors can configure the shipping features from the frontend vendor dashboard. Also, Dokan multivendor has Table Rate Shipping and Distance rate shipping that helps vendors set complex shipping terms with ease.
Also, Dokan multivendor has a shipping tracking feature so that customers can track their orders live. The plugin integrates with a variety of popular shipping carriers, such as FedEx, UPS, and USPS.
In case of delivery, the Delivery Time module will enable users to choose the time and date of the delivery from the checkout page.
YITH has strong shipping and delivery options. You need the Vendor Shipping module to enable shipping options for vendors.
Vendors can enable shipping from their dashboard. Also, they can set extra costs based on the extra product in the cart. And yes, vendors can also set shipping zones and shipping polices per their shop requirements.
8. Customer Support, Documentation and Community
As we said earlier, managing a multivendor marketplace is a complex task and so is managing the platform. That is why you will need customer support, comprehensive documentation and a strong community.
Dokan Multivendor offers a variety of customer support options, including:
- Online documentation: Dokan Multivendor has a comprehensive online documentation library that covers all aspects of the plugin, from installation to advanced features. The documentation is well-written and easy to follow, and it includes screenshots and videos to help you understand the concepts.
- Youtube Videos: Dokan Multivendor also has a YouTube channel that contains tutorials to all the modules and features. Users can easily follow the videos to manage their marketplace.
- Support forum: The Dokan Multivendor support forum is a great place to get help from other Dokan users and the Dokan team. The forum is active and well-moderated, and you can usually get a response to your question within a few hours.
YITH offers comprehensive customer support, documentation, and community resources to help you get the most out of their products. The support medium includes-
- Online help center
- Support tickets
- Live chat
- Community forums
Also, YITH provides a comprehensive installation guide, detailed documentation, and developer documentation so that the users can easily configure the marketplace.
9. Security, Backup & Performance
As you are running a website, it is very normal to lose data or have security issues as WordPress is the most attacked platform. That is why you will need strong security and backup features for your marketplace plugins.
Dokan Multivendor includes the following security features:
- Regular security updates: The Dokan team releases regular security updates to patch any vulnerabilities that are discovered.
- Code review: The Dokan team reviews all of the code that is added to the plugin to ensure that it is secure.
- Security audits: The Dokan team regularly commissions security audits to identify and fix any potential security vulnerabilities.
- Secure coding practices: The Dokan team follows secure coding practices to minimize the risk of security vulnerabilities.
Dokan Multivendor is designed to be as lightweight and efficient as possible. It includes a number of performance optimizations to ensure that your marketplace loads quickly and runs smoothly.
For example, Dokan Multivendor uses caching to store frequently accessed data in memory. This can reduce the number of database queries that Dokan Multivendor needs to make, which can improve performance.
YITH offers a variety of features to help you protect your WordPress website from security threats. These features include:
- Firewall Protection
- Malware Scanning
- Login Attempts Monitoring
- Two-factor authentication (2FA)
YITH also offers a variety of features to help you back up your WordPress website. Like-
- Scheduled Backups
- Remote Storage Options
- Notification Alerts.
In terms of pricing-
Dokan Multivendor has a free version that you can download from WordPress.org or install from the WordPress dashboard. For the premium version, it has 4 plans-
- Starter: $149/year
- Professional: $249/year
- Business: $499/year
- Enterprise: $999/year.
YITH doesn’t have a free version. You need to use the premium version to create your marketplace.
The premium version starts from-
Dokan vs YITH: Summary
Here is a summary table to compare the features of Dokab vs YITH-
|Support ticket, email, live chat
|Support ticket, online forum, live chat
|Built-in Multilingual Support
|Built-in Refund Management
|Admin & Vendor Report
|Customizable Registration Form
|Different Commission Types
|Welcome Wizard for Vendors
|Built-in Live Search
|Vendor Admin Contact Form
Dokan vs YITH: Final Verdict
You should choose Dokan Multivendor over YITH if you are looking for
- Comprehensive and Exclusive Feature Set
- Modern & User-Friendly Interface
- Advanced Customization Options
- Extensive 3rd party Integrations
- Strong Community Support
- Regular Updates
Dokan has been leading the way for almost 10 years now!
Dokan hasn’t released a major feature or module in the past 3 months, but still, the users are trusting this plugin to create their marketplaces. No wonder it is the most installed marketplace plugin in the WordPress industry.