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Store Support

Customers Will Be Able To Create a Ticket With Their Order ID

Provide your customers with a ticket-based support system right from the store page.



WooCommerce, Dokan Pro

Store Support2
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Let Customers Create
Support Tickets Right From
the Store Page

No need for your customers to search for the Vendor’s contact details. Enabling this module helps them connect with the Vendors through Support Tickets.

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Customers Will Be Able to
Create a Ticket With Their
Order ID

Your Vendors can easily match their customers with the ticket numbers. They will see the order no, title, customer name, status, issue date, and more on all of the tickets.

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Vendors Will Be Able
To Reply Directly From
The Dashboard

The marketplace sellers will be able to keep the conversation going right from their frontend dashboard.

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Marketplace Owner Can View and Edit Customer Support Tickets

Admins can oversee the communication between vendors and customers, reply to support tickets inquiries, close or reopen any support ticket and more. The support tickets can also be sorted and filtered with an advanced search option to easily find tickets.

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Come Back If There Is
Any Problem With

Vendors will be able to re-open any support ticket that was previously closed to continue the conversation from where it ended.


Additional Modules You Will Be Getting

Check out these awesome modules that you will get with our Business Package

Help Vendors appoint unlimited staff to manage their stores.

Let your Vendors and customers chat with the Live Chat module.

Let Vendors Export / Import products right from the frontend.

Allow Vendors to make their products unavailable temporarily.

Allow the Visitors and Customers to inquire about products.

Add the ability for customers to post Reviews for your Vendors.

Create highly customized subscription packs and charge vendors as you like.

Provide Vendors with a ticket-based support system.

Famous for its low fees, use Stripe to all handle all your payments.

Allow Vendors to sell another Vendor’s product.

Get Started with

We are here to provide you with the right tools, but it is You who
must believe in your ability and start.