How to Add Custom Domain Name

You can add a custom domain name from your Dokan Cloud dashboard. The process is straightforward and you can easily configure it.

We are going to show you how.

Steps to Add Custom Domain Name

There are two ways to add your custom domain name. Either-

  • Using cPanel
  • Using your Hosting dashboard.

If you want to use your Hosting dashboard, you should contact your hosting company for proper guidance. As different hosting company has different kinds of dashboards it isn’t easy to show them all. Also, if you have purchased the domain from a different company and hosting from another company, then the procedure becomes more complicated. So it is smart to approach your hosting company for guidance.

We will show you how to add a custom domain name using cPanel.

Login to your Dokan cloud dashboard and go to General–> Settings–> Domain. There click on the Add Custom Domain Name button.

This is a screenshot of clicking on the Add new Domain Name Button

You will get a pop-up. In the pop-up you need to add the custom domain name and click on the Save button.

This is a screenshot of adding the new domain in the pop-up

If you add any domain that is not registered anywhere, then you will see a message like this-

This is a screenshot of unregistered domain

You will see that the domain is added but it is pending verification. That’s because you haven’t added the CNAME to your cPanel. So, copy the CNAME.

This is a screenshot of unverified

Now, login to your cPanel using your login credentials and find the Zone Editor under domains.

This is a screenshot of selecting Zone editor from the cPanel

On the next page, click on the CNAME Record button.

Note: If you are adding the main domain then you can configure CNAME Record or Manage. But the safe option is configuring the Manage option.

This is a screenshot of clicking on the Cname Record button

Give a domain name, and add the CNAME that you have previously copied in the pop-up-

This is a screenshot of adding Cname in the popup

After adding the CNAME, you are done.

Note: It may take a few hours for the verification process to complete. So, wait for some time. But if it isn’t verified after a few hours, please contact our support team.

But if the domain name is unavailable in the Domain List, you need to add the domain name by clicking on the CNAME record.

image 10

If the domain name is available in the Domain list, then you need to add the domain name by clicking on the Manage option. Choose CNAME as Type from the dropdown menu, in the Record section type:cname.ondokan.com.

In the name section type “@”, if it gives you an invalid result, then add your domain name there (example: mysite.com.) instead of “@”. Then click on the Save record button to finish.

image 11

Adding Custom Domain Name Procedure in the Cloudflare

If you are using Cloudflare, then you need to follow the below steps.

Click on the domain name, then from the DNS option choose Records-

This is a screenshot of DNS Records

In the next page, click on the Add Record button-

This is a screenshot of Add Record button

Now, choose type as CNAME from the dropdown, use @, then add target “cname.ondokan.com”, disable proxy status, and save the changes. You are done.

A screenshot to Dokan cloud domain name change