Dokan Vendor Verification – Admin Settings

Dokan Multi Vendor Documentation

Dokan Vendor Verification module benefits your marketplace by connecting the vendor’s social profiles to their storefront and also telling your customers that the vendor has a verified address and contact number. With these added to the store, customers will be more comfortable trusting your vendors and ultimately buy from them.

We are breaking this process in several steps to make the workflow easier for you.

  1. Admin installs the plugin.
  2. Configures social site API.
  3. Configures sms gateways.
  4. Adds the widget from the backend to the storefront.
  5. Now admin is able to receive verification requests from vendors.
  6. Vendor completes the verification using ID, Address or Social Media.
  7. Admin approve/disapprove their request.
  8. Vendor connects social profiles or vendor inputs Cell phone number for verification.

Admin – Configuration


Navigate to your WP dashboard->Dokan->Modules. Find Vendor Verification and turn on the toggle button on the top right to activate this module.

this is a screenshot of the Dokan Vendor verification

Configuring Vendor Verification

After successfully installing and activating the module, Navigate to – WP Dashboard → Dokan → Settings

You will find two new tabs-

1. Seller Verification

this is a screenshot of the seller verification

In this page, you will notice the following settings –

Please note that, you will find either site URL, callback URL, Redirect URI and Redirect URL under their related platform.

2. Verification SMS Gateways

this is a screenshot of the SMS Gateway Settings

This page will allow you to configure all SMS notification settings for vendor verification.

Social App Settings

Vendor Verification supports the following social media to connect with your marketplace, which can be used to verify your vendors-

  1. Facebook
  2. Twitter
  3. GooglePlus
  4. LinkedIn

Setting up Facebook Social App

1. For integrating your Dokan Vendor Storefront with their social media accounts, you have to create an App first. Navigate to –

WP Dashboard → Dokan → Settings → Seller Verification 

2. At first, you have to create an App. If you already have an app created just use its credentials. Otherwise, click on the Create an App button provided beside Facebook App Settings. You will be redirected to Facebook Developer platform.

Sign in with your Facebook ID and click on the Add a New App button. You will see a popup. Now, enter your App Display Name and Contact Email. Then click on the Create App ID button.

this is a screenshot of the create new app id

3. You will be redirected to the Dashboard of your App. Select Facebook Login.

this is a screenshot of the add product

4. Click on the Settings from the left menu bar. You will get the App ID and App Secret.

You have to copy these two keys and paste them on Dokan Seller Verification Settings page.

this is a screenshot of the app id

5. In this stage, you have to specify a platform. Click on the Add Platform button.

this is a gif of the dokan verification

6. Select the platform you want to add. In case of Dokan, we will be adding Website platform. Thus, click on the Website icon.

this is a screenshot of the settings

7. Now, copy the Site URI for Facebook Settings given from the Vendor Verification Settings page.

this is a screenshot of the site url

Paste the Site URI on Site URL under Website Section on Facebook App Settings page.

Use this Site URL in two places:
a) after you log into Facebook to create app, you have to navigate through Settings>Advanced>Share redirect domain whitelist. Paste the Site URL of your Dokan settings.

this is a screenshot of the dokan-facebook-verification-app-settings-advanced

b) navigate through Facebook login>Settings>Valid OAuth URI. Paste the Site URL of your Dokan settings.

this is a screenshot of the dokan-facebook-verification-login-settings

8. Click on Save Changes.

9. Then add the App Domains including the sub domains (if any) in the App Domains field. Basically, this is the domain of your Marketplace’s web URL, so copy and paste it here.

10. Finally, click on the Save changes button and you are done with creating your App.

this is a screenshot of the display name

Adding the Widget

Admin should add the Dokan Verification widget to the Store page or the verification will not display on the store front. Go to –

WP Dashboard → Appearances → Widgets

And add drag the widget into the Store panel to the top right. Please note that the verification widget only appears on the storefront and no other pages.

this is a gif of the widgets

Manage Verification Requests

Admins can Approve or Reject verification requests from WP Dashboard>Dokan>Verifications.

ID and Address verification do not require anything to be configured separately. But Admins need to manually approve Photo ID and Address.

To approve Photo ID and Address, admins need to simply hover over the request. The Approve|Reject buttons will appear.

this is a screenshot of the approve

The check-marks and cross-marks will indicate which fields have been approved and rejected.

An approved field will make the request move to the Approved tab automatically. Admins can undo the action and Disapprove the field again.

this is a screenshot of the rejected

If a field has been rejected by the admin, the request will automatically move to the Rejected tab. Admins can still Approve or make the field Pending.

this is a screenshot of the approved

Setting up SMS Gateways for Verification

Admin – Configuration

The module also has a feature to send SMS to verify the contact number of the vendor and match it with his profile.

this is a screenshot of the Verification SMS settings

1.To do this go to WP Dashboard → Dokan → Settings → Verification SMS Verification. In this tab, you have the all the required fields to populate from the service provider once you have registered with them. Everything else is plain and simple.

2. We have implemented two famous SMS gateway service providers, Nexmo and Twilio. Simply click on the gateway links provided in the instruction to obtain the API Key and Secret for Nexmo, and SID and Auth Token for Twilio.

Any of them can be used considering your needs and user base. Even you can have accounts with both providers and place the credentials and switch anytime between them.

The SMS system works through a 3rd party SMS gateway provider, who will white label your SMS’s and send automatic messages to the vendor’s phone.

It is totally optional and will not send more than 1 SMS, only when you want it to verify. So you do not have to worry about SMS charges.

That’s all about configuring the Vendor Verification module for Dokan.