Dokan Follow Store

Dokan Multi Vendor Documentation

Follow Store is the new module Dokan has introduced. This module enabled the option for customers to follow the vendors whose products they like and want to stay updated with.

They can follow multiple vendors according to their interests. And the customers will get updates and emails about vendors newly added products.

Let’s see how it works.

Pre-requisites

To get start configuring the modules, you’ll need to have these required plugins below:

  • WordPress,
  • WooCommerce,
  • Dokan Lite, and

Dokan Pro – Professional, Dokan Pro – Business, and Dokan Pro – Enterprise.

Admin View

First of all, Admin has to activate the Follow Store module. To activate this module go to

Dokan →Modules → Follow Store 

Toggle the button to activate it.

this is a screenshot of Follow Store Module

Vendor View

When vendors activate this module, in the frontend dashboard of a vendor, an option of “Followers” will show automatically.

this is a screenshot of followers

Customer View

Now your marketplace customers can follow the vendors going to Vendors page when they log in.

this is a screenshot of login as customer

To get to the vendor store list page, a customer will have to navigate through Customer Dashboard → Vendors. Clicking on it will let the customer enter the vendor store list page. 

From here the customer will get to view the list of all the active vendor store where they will see a new Follow button under each store in the vendor listing page.

Now any customer can simply click on the Follow button to follow any particular or all vendor store from here.

this is a screenshot of Customer View Follow store

The customer can also follow a specific store by visiting a vendor store separately. For that, they would simply need to click on Visit Store tab and then click on Follow.

this is a screenshot of Store follow customer

To check out the followed vendor store list, the customer will need to log in to the account and navigate through Customer Dashboard→My Account→Vendors. 

this is a screenshot of Customer vendor follow

Clicking on Vendors tab will take the customers to their followed vendor stores list page as seen below.

this is a screenshot of Customers following vendors

Vendor View After Getting Follower

Now when a customer follows a specific vendor from your marketplace it will automatically show in the “Follower” section of frontend dashboard for that vendor.

To get to the Follower tab to view the details of the followed customer, the vendor would need to navigate through the My Account→Vendor Dashboard→Follower.

this is a screenshot of Followers

Vendors will be able to see the name and the time when that customer has followed them.

Note: Customers won’t get emails every time a vendor uploads a product to their store; rather, they will be notified in one email that the vendors they follow have stored new products or creates new coupons in their store within 24 hours.