Reports

Dokan Multi Vendor Documentation

Dokan vendor dashboard includes a user-friendly report feature where vendors can immediately get an overview of their total expenditure. Also, it will help them to prepare product sales reports in an organized way.

So let’s see what the Dokan vendor report feature includes one by one:-

The report section includes six major parts:-

  •  Products
  •  Revenue
  •  Orders
  •  Variations
  •  Categories
  •  Stock
  •  Statement

Overview

Sales Overview shows on the report page. On the top of the report, there are some options by which seller could view his sales report total overview, by day overview, top sale product reports and top-earning product reports.

This is a screenshot of report

Top Selling Products

In the products section, vendor can view their top-selling products, items sold, net sales, and number of orders. They can search for their products as well.

This is a screenshot of products

Vendor can filter the products with Single Product and Comparison.

Revenue

In this section, vendors can view their revenue by date, gross sales, returns, coupons, net sales, taxes, shipping, and total sales.

This is a screenshot of revenue

Orders

Here, the vendors can get the overall details of their orders. They can see average order value, average items per order, and number of orders by date-

This is a screenshot of orders

You can also filter the orders using the Advanced filter option-

This is a screenshot of order filters

Variations

The vendors can see the report section based on the product variation. From here, they know which variation of the product is selling more-

This is a screenshot of variations

Categories

This section will provide a sales report based on the product categories. Vendors can filter products with single categories or comparisons. You can download the whole report.

This is a screenshot of categories

Stock

Vendors can see from this section which products are in stock.

This is a screenshot of stock

Also, vendors can filter their products based various tags-

This is a screenshot of stock filter

Statement

The statement will show up your transactions analyzing their debit-credit aspects. It will also demonstrate the transaction date, transaction id, Type, and Balance, or those transactions.

This is a screenshot of statement

Also, vendors can export their statement by clicking on the Export Statement option-

This is a screenshot of export statement

That’s it!

These metrics are good to know –

MetricDescription
Gross SalesSale price of product(s) × quantity ordered. Does not include refunds, coupons, taxes, or shipping. Represents top-line revenue before deductions.
Total Sales(Gross Sales – Returns – Coupons + Taxes + Shipping). It matches the amount that hit your payment gateway and is useful for reconciliation against payouts.
Net Sales(Gross Sales – Returns – Coupons). The actual product revenue kept, before taxes and shipping. Reflects true profitability trends.
ReturnsValue of refunded products (excludes shipping and tax). Rising returns may indicate quality issues or customer-fit problems.
Net Discount AmountTotal sum of discounts from coupons. Reflects the real cost of promotions and how much revenue is given up to secure sales.
Total Tax(Order Tax + Shipping Tax). Full amount of tax collected, useful for reconciliation during tax filings.
Order TaxTotal tax applied to items in an order. Helps verify item-level tax setups, especially for products taxed differently.
Shipping TaxTotal tax applied to shipping in an order. Indicates the tax portion from shipping charges.
ShippingShipping charges associated with an order or refund. Positive number = customer paid for delivery; negative = refunded shipping.
OrdersNumber of new orders placed within a selected date range. Simple count of completed check-outs. Combine with Net Sales to see growth from customers or baskets.
Discounted OrdersCount of orders where a coupon was applied. High share of discounted orders may indicate over-reliance on promotions.
Average Order Value (AOV)(Net Sales / Orders). Shows the average amount each customer spends. Can be increased with cross-sells or bundles.
Items SoldRaw count of units sold. Important for inventory forecasting and identifying best-sellers.
Average Items per Order(Items Sold / Orders). Indicates typical basket size. A drop while AOV holds steady may mean fewer items per purchase, but higher-priced ones.
Products SoldDistinct parent products (not variations) that have recorded at least one sale during the period. Reflects how many different SKUs are actually moving.
Variations SoldTotal count of product variations (e.g., size, color) sold. Helps assess depth within each product line and informs restock decisions.
DownloadsTotal number of downloads for digital goods. Tracks how many times customers accessed their purchased files. Spikes may align with updates or promotions.
Total ProductsCount of all published products in your catalogue. Snapshot of catalogue size. Consider pruning under-performing products if total products increase, but sales don’t.
In StockProducts with stock > 0 and not on back-order. These are the items ready to ship.
Low StockProducts that have reached the low-stock threshold set in WooCommerce. Early warning for restocking before items are out-of-stock.
Out of StockProducts with stock at 0. Cannot be purchased until replenished. May impact conversion if popular items are out of stock.
On BackorderProducts allowing backorders with negative stock. Customers can still buy, but fulfillment is delayed until restocked.
Total CreditSum of all credits in the vendor ledger, including earnings and manual adjustments. Increases your payout balance.
Total DebitSum of all debits in the vendor ledger, such as fees and withdrawals. Decreases your payout balance.
Balance(Total Credit – Total Debit). The available amount for withdrawal. Always double-check before requesting a payout.

How to Use the Old Version of the Report

If you want to go back to the old version of the report section, then go to WooCommerce–> Settings–> Advanced–> Features, and there uncheck the “Enable WooCommerce Analytics” option-

This is a screenshjort of WooCommerce analytics of

The report will go back to the old version-

This is a screenshot of reports going back to report